FAQ

1. What is Honest Perfume?

Honest Perfume offers a diverse collection of high-quality fragrances crafted to cater to different preferences and occasions. Our perfumes are designed to provide a luxurious and authentic scent experience.

2. Where can I purchase Honest Perfume products?

You can purchase Honest Perfume products directly from our official website, or visit our partner retailers across the UAE.

3. Do you offer international shipping?

Currently, we offer shipping within the UAE. For international orders, please contact our customer service team for assistance and potential shipping options.

4. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our order tracking page to check the status of your delivery.

5. What is your return and exchange policy?

We accept returns and exchanges within 14 days of purchase, provided that the product is unused and in its original packaging. Please refer to our Return and Exchange Policy for detailed instructions.

6. How can I contact customer service?

You can reach our customer service team via email at support@honestperfume.ae or through our Contact Us page.

7. Do you offer gift cards?

Yes, we offer gift cards that can be purchased through our website. They are available in various denominations and can be used for any purchase on our site.

8. Are your perfumes made from natural ingredients?

At Honest Perfume, we prioritize quality and transparency. Many of our fragrances are crafted using natural ingredients, and we provide detailed ingredient information for each product on our website.

9. How can I stay updated on new products and promotions?

To stay informed about new arrivals, special offers, and promotions, you can subscribe to our newsletter here or follow us on social media.